II. Account Creation & Use

Eligibility:
To use the Services, you must be at least 18 years old and reside in the United States. By creating an account, you represent and warrant that you meet these eligibility requirements.
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Account Creation:
To access certain features of the Services, you may need to create an account. You agree to provide accurate, current, and complete information during the registration process and to update your information as needed to keep it accurate and current. You are responsible for maintaining the confidentiality of your account password and for all activities that occur under your account.
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Account Termination:
JUST LAUNCH reserves the right to terminate or suspend inactive accounts or accounts that have been inactive for a period of [Number] months. We may also terminate or suspend your account if we determine, in our sole discretion, that you have violated these Terms of Service or any applicable laws or regulations.
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Prohibited Uses:
You agree not to use or attempt to use the Services in any unlawful manner or a manner harmful to JUST LAUNCH. You further agree not to commit any harmful or unlawful act or attempt to commit any harmful or unlawful act on or through the Website, including, but not limited to, refraining from:

Harmful Acts: Any dishonest or unethical business practice; any violation of the law; infliction of harm to JUST LAUNCH's reputation; hacking and other digital or physical attacks on the Website; using any device, software, or routine that interferes with the proper functioning of the Website or servers or networks connected to the Website, or taking any other action that interferes with another's use of the Website; using any "robot," "spider," or other automatic or manual device or process for the purpose of compiling information on the Website for purposes other than for a generally available search engine, including but not limited to any actions which spam, phish, pretext, spider, or scrape the Website; otherwise collecting or tracking the personal information of others; any violation of the rights of JUST LAUNCH or any third party, including but not limited to use of any company name, service marks, or trademarks without prior written consent, including as metatags or hidden text.
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Unsolicited Communications to JUST LAUNCH Users: Sending any unsolicited communications to other JUST LAUNCH users, including but not limited to promotional messages, offers, or requests for personal information, without their express consent.
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Offensive Communications: Sending, posting, or authorizing any communication, including without limitation postings on any website operated by you, or social media or blog, which are: sexually explicit, obscene, vulgar, or pornographic; offensive, profane, hateful, threatening, harmful, defamatory, libelous, harassing, or discriminatory; graphically violent; solicitous of unlawful behavior; or that violates the intellectual property rights of another.

This revision focuses on preventing unwanted communication between users within the JUST LAUNCH platform, rather than broadly prohibiting all unsolicited communication. This aligns with your course content while still protecting your users from spam and maintaining a positive community environment.

III. Intellectual Property

Ownership:
JUST LAUNCH and its licensors exclusively own all right, title, and interest in and to the Services, including all course materials, content, videos, software, graphics, designs, logos, trademarks, and other intellectual property ("JUST LAUNCH Content"). This includes, but is not limited to, the curriculum, presentations, worksheets, templates, and any other materials provided as part of the Services.

You acknowledge and agree that you do not acquire any ownership rights in the JUST LAUNCH Content by accessing or using the Services.

Third-Party Content:
The Services may reference or provide information about third-party software, tools, or resources. JUST LAUNCH does not own or endorse these third-party materials, and your use of them is subject to their own terms and conditions.


Limited License:
JUST LAUNCH grants you a limited, non-exclusive, non-transferable, revocable license to access and use the JUST LAUNCH Content solely for your personal, non-commercial, educational purposes. This license includes the right to use any templates, scripts, or other copy-and-paste materials provided as part of the Services for your own lead generation and marketing activities.
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This license does not permit you to:
Copy, reproduce, modify, distribute, transmit, display, perform, publish, license, create derivative works from, transfer, or sell any JUST LAUNCH Content, except for the limited use of templates, scripts, or other copy-and-paste materials as described above.
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Reverse engineer, decompile, disassemble, or otherwise attempt to discover the source code or underlying ideas or algorithms of any JUST LAUNCH Content.
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Remove or modify any copyright, trademark, or other proprietary notices contained in the JUST LAUNCH Content.


Restrictions:
In addition to the above restrictions, you specifically agree not to use the JUST LAUNCH Content, including any templates, scripts, or other materials, to create a substantially similar or competing product or service. You also agree not to teach, train, or coach others using the JUST LAUNCH methods or materials without our express written consent.

IV. Payment & Refunds

Pricing and Payment Methods:
The pricing for our courses and programs is clearly stated on our website. We accept payment through our third-party payment processor, Stripe. Accepted payment methods are specified during the checkout process.

Refund Policy:
We want you to be satisfied with your purchase. If you are not completely happy with your JUST LAUNCH program, you may be eligible for a full refund within the first 30 days from the date of your purchase, subject to the following conditions:

Action-Based Refund:
To qualify for a refund, you must demonstrate that you have actively engaged with the program materials by fulfilling one of the following conditions:

- Completed at least 50% of the course modules.
- Participated in at least one (1) group coaching call
- Participated in at least one (1) solo coaching call.

Refund Request:
You must submit your refund request in writing to our customer support team at refunds@justgolaunch.com within 30 days of your purchase.


Refund Decision:
We will review your refund request and assess your engagement with the program based on the criteria above. If you meet the conditions, we will issue a full refund to your original payment method.


Non-Refundable Items:
Please note that certain items are non-refundable, including but not limited to:

- One-on-one coaching sessions that have already taken place.
- Any additional services or resources purchased separately from the main program.

This refund policy is designed to be fair to both our users and JUST LAUNCH. We want you to have the opportunity to experience the value of our program, but we also need to protect our investment in creating and delivering high-quality content.

V. User Conduct & Community Guidelines

JUST LAUNCH fosters a positive and inclusive learning environment. To ensure a respectful and productive experience for all users, we expect you to adhere to the following guidelines:

Expected Behavior:
- Be respectful and courteous to other users, instructors, and staff.
- Contribute to discussions in a constructive and meaningful way.
- Share your experiences and insights openly, while being mindful of others' privacy.
- Refrain from using offensive, abusive, or discriminatory language.
- Avoid posting spam or other irrelevant content.
- Respect the intellectual property of JUST LAUNCH and other users.

Prohibited Behavior:
The following behaviors are strictly prohibited on the JUST LAUNCH platform:
- Harassment, bullying, or intimidation of any kind.
- Discrimination based on race, ethnicity, gender, sexual orientation, religion, or any other protected characteristic.
- Posting or sharing sexually explicit, violent, or otherwise harmful content.
- Impersonating another user or misrepresenting your affiliation with any person or entity.
- Engaging in any activity that disrupts or interferes with the normal operation of the platform.


Consequences of Violations:
If you violate these community guidelines, JUST LAUNCH may, at its sole discretion, take any of the following actions:

- Issue a warning.
- Remove or edit your content.
- Temporarily or permanently suspend your account.
- Terminate your access to the Services.

In the event of account termination due to violations of these guidelines, you will not be eligible for a refund of any fees paid to JUST LAUNCH.

JUST LAUNCH reserves the right to investigate and take appropriate action against any user who violates these guidelines, including reporting illegal activity to law enforcement.

VI. Disclaimer of Warranties and Limitation of Liability

The Services are provided on an "as is" and "as available" basis without any representations or warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance. JUST LAUNCH does not warrant that the Services will be uninterrupted, error-free, secure, or free from viruses or other harmful components.
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JUST LAUNCH makes no representations or warranties as to the accuracy, completeness, reliability, suitability, or availability of the JUST LAUNCH Content, or the information, products, services, or related graphics contained in the JUST LAUNCH Content for any purpose. Any reliance you place on such information is strictly at your own risk.
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JUST LAUNCH does not guarantee that the use of the Services will lead to any specific results, outcomes, or financial gains. The success of your lead generation and marketing efforts depends on various factors beyond JUST LAUNCH's control, including your ability to manage an increased volume of sales or booked calls. JUST LAUNCH is not responsible for any operational or business issues you may experience as a result of using the Services, and you agree that any such issues are your sole responsibility. Any case studies, testimonials, or examples presented in the Services are for illustrative purposes only and do not represent average or typical results.
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In no event shall JUST LAUNCH, its affiliates, or their respective officers, directors, employees, agents, licensors, or service providers be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including but not limited to, damages for loss of profits, goodwill, use, data, or other intangible losses, arising out of or in connection with your use of or inability to use the Services, whether based on warranty, contract, tort (including negligence), or any other legal theory, even if JUST LAUNCH has been advised of the possibility of such damages.
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Indemnification:
To the fullest extent permitted by law, you agree to indemnify, defend, and hold harmless Creatorlab LLC, JUST LAUNCH, its affiliates, and their respective officers, directors, employees, shareholders, members, managers, licensors, independent contractors, subcontractors, suppliers, partners, and agents from and against any and all claims, actions, losses, liabilities, damages, expenses, demands, and costs of any kind, including, but not limited to, reasonable attorneys' fees and costs of litigation or other dispute resolution, arising out of, resulting from, or in any way connected with or related to:

- Your use, misuse, or attempted use of the Website, information, services, or products.
- Information you submit or transmit through the Website.
- Your breach of these Terms, the documents they incorporate by reference, or the representations and warranties provided by you in this Agreement.
- Your violation of any law or the rights of a third party.
- Any claims made by or on behalf of any third party relating to your use of the Services, including but not limited to claims for defamation, intellectual property infringement, or personal injury.

This indemnification obligation will survive the termination of these Terms and your use of the Services.

VII. Termination

Termination by JUST LAUNCH:

JUST LAUNCH reserves the right to terminate or suspend your access to the Services, in whole or in part, at any time and for any reason, including but not limited to:

- Your breach of these Terms of Service.
- Your violation of any applicable laws or regulations.
- Your engagement in any activity that is harmful to JUST LAUNCH, its users, or its reputation.
- Our decision to discontinue or modify any aspect of the Services.

We may terminate your access to the Services without prior notice or liability.

Termination by You:

You may terminate your account at any time by following the instructions provided in your account settings or by contacting us directly.

Consequences of Termination:
Upon termination of your account, your right to access and use the Services will cease immediately. You will no longer have access to any JUST LAUNCH Content, including course materials or community forums. If you have enrolled in a paid program, your access will be terminated in accordance with our Refund Policy (Section IV). Please note that if your account is terminated due to a violation of these ToS, you will not be eligible for a refund.

Survival:
The following provisions of these ToS shall survive termination of your account or the Services: Ownership, Restrictions, Disclaimer of Warranties and Limitation of Liability, Indemnification, Governing Law & Dispute Resolution, and Miscellaneous Provisions.

VIII. Governing Law & Dispute Resolution

Governing Law:

These Terms of Service and any dispute arising out of or related to these ToS or the Services shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions.
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Dispute Resolution:
In the event of any dispute arising out of or relating to these ToS or the Services, you and JUST LAUNCH agree to first attempt to resolve the dispute informally through good faith negotiations. If the dispute cannot be resolved informally within thirty (30) days, either party may initiate binding arbitration.
Termination by You:

Arbitration:
Any dispute not resolved informally shall be finally settled by binding arbitration administered by the American Arbitration Association (AAA) in accordance with its Commercial Arbitration Rules and the Supplementary Procedures for Consumer Related Disputes then in effect. The arbitration shall be conducted in Pinellas County, Florida, unless otherwise agreed upon by the parties. The arbitrator's award shall be final and binding, and judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof.

Class Action Waiver:
You and JUST LAUNCH agree that any arbitration or legal action shall be conducted on an individual basis and not in a class, consolidated, or representative action. This waiver of class actions applies to any dispute arising out of or relating to these ToS or the Services.
The following provisions of these ToS shall survive termination of your account or the Services: Ownership, Restrictions, Disclaimer of Warranties and Limitation of Liability, Indemnification, Governing Law & Dispute Resolution, and Miscellaneous Provisions.

IX. Miscellaneous Provisions

Severability:
If any provision of these Terms of Service is found to be invalid, illegal, or unenforceable, that provision shall be deemed modified to the extent necessary to make it valid and enforceable, and the remaining provisions shall remain in full force and effect.
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Entire Agreement:
These Terms of Service constitute the entire agreement between you and JUST LAUNCH regarding the use of the Services and supersede all prior or contemporaneous communications and proposals, whether oral or written, between you and JUST LAUNCH.
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No Waiver:
The failure of JUST LAUNCH to exercise or enforce any right or provision of these ToS shall not constitute a waiver of such right or provision.

Contact Information: If you have any questions about these Terms of Service, please contact us at:
Creatorlab LLC
7901 4th St N STE 300
St. Petersburg, FL 33702

Email:
terms@justgolaunch.com

X. Testimonials and Case Studies

By submitting testimonials, case studies, reviews, or other feedback regarding the Services, you grant JUST LAUNCH a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media.

You also grant JUST LAUNCH the right to use your name, company name, and other identifying information in connection with such content.

JUST LAUNCH reserves the right to edit testimonials or case studies for clarity, grammar, or length, while maintaining the original meaning and intent.

You represent and warrant that you own or otherwise control all of the rights to the content that you submit and that the content is accurate, not confidential, and not in violation of any contractual restrictions or other third-party rights.

XI. Force Majeure

Neither party shall be liable for any delay or failure in performance due to causes beyond its reasonable control (a "Force Majeure Event"). A Force Majeure Event shall include, but is not limited to:

Natural Disasters:
Acts of God, earthquakes, floods, fires, storms, or other natural disasters.
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Government Actions:
War, terrorism, riots, civil unrest, embargoes, government orders or regulations, or any other acts of civil or military authorities.
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Labor Disputes:
Strikes, lockouts, or other labor disputes.
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Infrastructure Failures:
Power outages, telecommunications failures, or disruptions to internet service.
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Other Unforeseeable Events:
Any other events or circumstances beyond the reasonable control of the affected party, including but not limited to pandemics, epidemics, or other public health emergencies.

If a Force Majeure Event occurs, the affected party shall promptly notify the other party and shall use reasonable efforts to minimize the impact of the event on its performance under these Terms of Service. The affected party's obligations under these ToS shall be suspended during the Force Majeure Event, and the time for performance of such obligations shall be extended for the duration of the Force Majeure Event.

If a Force Majeure Event continues for more than 120 days, either party may terminate this Agreement upon written notice to the other party. In the event of such termination, neither party shall be liable to the other for any damages resulting from the termination, except for any amounts due and owing for Services rendered prior to the Force Majeure Event.