Effective Date: October 13, 2025
ClientStack, operated by ClientStack LLC ("we," "us," or "our"), is a lead generation and referral marketplace that connects consumers seeking home services with qualified service providers.
WE WANT TO BE COMPLETELY TRANSPARENT: When you submit your information through our platform, we collect it for the specific purpose of selling it to and sharing it with home service providers who will contact you about the services you're interested in.
Here's how our business works:
PLEASE READ THIS CAREFULLY: By submitting your information, you are consenting to have your personal information (including name, phone number, email, address, and service details) sold to and shared with multiple third-party service providers whom we do not control. These service providers will contact you, and you may receive calls, emails, and text messages from multiple companies. We cannot control how often they contact you or how they use your information after we share it with them.
This Privacy Policy explains what information we collect, how we use it, who we share it with, and your rights regarding your information. Our services are primarily directed towards users within the United States. We do not knowingly collect information from children under the age of 13.
By submitting your information through our website or advertisements, you acknowledge and agree that:
BY SUBMITTING YOUR PHONE NUMBER, YOU EXPRESSLY CONSENT:
When you complete a form on our website or through our advertisements, we collect:
We may collect any other information you voluntarily provide through forms, surveys, customer service interactions, or any other means of communication with us.
When you visit our website or interact with our advertisements, we automatically collect certain information through cookies, pixels, and similar technologies:
We use Meta Pixel (also known as Facebook Pixel) on our website. Meta Pixel is a tracking code that allows us to measure the effectiveness of our advertising on Facebook and Instagram, build targeted audiences, and optimize our campaigns.
What Meta Pixel Collects:
What Meta Pixel Does:
IMPORTANT: Meta Pixel data is transmitted to Meta Platforms, Inc. (Facebook) and may be combined with other information Meta has about you from your use of Facebook, Instagram, and other Meta products. This data is transferred to and stored on Meta's servers in the United States.
We use cookies, web beacons, pixels, tags, and similar tracking technologies. For detailed information about the specific cookies we use and how to manage them, see Section 5: Cookies and Tracking Technologies.
When using Meta Pixel and Meta Business Tools, we comply with Meta's data use restrictions, which means we:
If you interact with our advertisements on Facebook or Instagram, we may receive information from Meta about your interaction with our ads, including:
We may use third-party services to verify, append, or enhance the information you provide, such as:
This is the core purpose of our business. When you submit your information, we use it to:
Meta/Facebook Conversions API: We may use Meta's Conversions API to send conversion events and data directly from our servers to Meta. This helps improve the accuracy of our advertising measurement and optimization, especially when browser-based tracking is limited. Data sent through Conversions API is hashed and encrypted to protect your privacy.
Please note: We may contact you via phone (including autodialed or prerecorded calls), email, text message/SMS, or any other available communication method. Standard message and data rates may apply. Communications may be monitored or recorded for quality assurance, training, and legal compliance purposes.
We reserve the right to use your information for any other lawful business purpose, including:
This is the core of our business model. Sharing your information with third parties is central to our lead generation service.
When you submit your information through our platform, we will sell or share your lead information to one or more home service providers who have contracted with us to receive leads.
Your lead information is shared with service providers in your local area who register with our platform to receive leads for the specific services they offer.
IMPORTANT DISCLAIMER: We do not control, and are not responsible for, how service providers use your information once we share it with them. Each service provider operates independently and has their own privacy practices.
We want to be completely transparent: We do NOT conduct comprehensive background checks, license verification, insurance verification, or credential checks on service providers who register with our platform.
By submitting your information, you acknowledge and agree that:
YOU ARE SOLELY RESPONSIBLE FOR:
WE STRONGLY RECOMMEND YOU:
We share information with third-party companies that help us operate our business:
We share information with Meta/Facebook, Google, and other advertising platforms to:
We use services like:
We may share information with third-party services to:
We use CRM and lead management systems to:
We may disclose your information when required by law, regulation, legal process, or government request, including to:
If we are involved in a merger, acquisition, sale of assets, financing, bankruptcy, or any other transaction involving the transfer of our business or assets, your information may be transferred as part of that transaction.
We may share aggregated or de-identified information that cannot reasonably be used to identify you with third parties for:
We retain all rights to use, sell, license, and distribute aggregated and de-identified data for any purpose without restriction or compensation to you. This data may include:
Examples: "Bathroom remodeling requests increased 25% in Q3," "Average project budget for kitchen renovations in Florida is $X," etc.
Cookies are small text files placed on your device by websites you visit. They help websites remember information about your visit, which can make your next visit easier and the site more useful to you.
As described in Section 2, we use Meta Pixel throughout our website to:
Meta Pixel sets cookies on your device and sends information to Meta/Facebook about your visit to our website.
We use Google Analytics to understand website traffic and user behavior. Google Analytics uses cookies to collect information such as:
We use pixels from various advertising platforms to track when users complete desired actions (like submitting a lead form) after clicking our ads.
Most web browsers allow you to control cookies through browser settings. You can:
Important Note: Disabling cookies may affect the functionality of our website and prevent you from using certain features, including submitting service requests.
We use browser fingerprinting technology to create a stable visitor identifier for analytics purposes. This technology analyzes your browser and device characteristics (such as canvas rendering, screen resolution, timezone, and hardware capabilities) to create a unique identifier. This helps us track unique visitors without using cookies.
Browser fingerprinting helps us:
Note: You cannot easily opt out of fingerprinting through browser settings. If you do not consent to fingerprinting, please do not use our website.
We do not currently respond to "Do Not Track" signals from web browsers. We continue to collect information as described in this Privacy Policy regardless of Do Not Track settings.
If you access our website through a mobile device, we may collect:
You can limit mobile tracking through:
If we send you marketing communications (separate from lead confirmation messages), you can opt out by:
Important Note: You cannot opt out of having your lead information shared with service providers once you submit a service request—that is the core function of our service. However, if you no longer wish to be contacted by service providers, you should:
To stop receiving text messages from us, reply "STOP" to any text message you receive from us.
You can opt out of interest-based advertising from many ad networks through:
If you wish to delete data we've shared with Meta/Facebook through Meta Pixel or advertising tools:
You have the right to:
To exercise these rights, contact us at support@clientstack.com
Please note:
Depending on your state of residence, you may have additional privacy rights. Residents of California, Virginia, Colorado, Connecticut, Utah, and other states with comprehensive privacy laws may have rights to:
Our lead generation service inherently involves the "sale" or "sharing" of personal information as defined by state privacy laws.
By submitting a lead request, you are affirmatively consenting to and authorizing this sale/sharing of your information - this is the core service we provide.
While state laws may give you the right to opt out of sales, by using our service you are explicitly opting IN to the sale of your lead information to service providers.
You cannot retroactively opt out of a lead sale after submission. If you do not consent to having your information sold, do not submit your information through our platform.
You may still have rights regarding other uses of your information (such as marketing communications or secondary uses not related to the lead generation service).
To exercise state-specific privacy rights regarding non-lead-sale uses of your information:
Under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), California residents have the right to opt out of the "sale" of their personal information.
[DO NOT SELL MY PERSONAL INFORMATION LINK]
What we sell and to whom:
We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction.
Our security measures include:
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information using commercially acceptable means, we cannot guarantee absolute security.
You acknowledge and accept that:
We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required or permitted by law.
We may retain lead information indefinitely for business purposes including:
Typically, we retain active lead data for a minimum of 2-5 years, but reserve the right to retain it longer or indefinitely as business needs require.
We may retain de-identified, aggregated, or anonymized analytics data indefinitely for business analysis, service improvement, and other legitimate business purposes.
Data collected through Meta Pixel and sent to Meta is governed by Meta's data retention policies. We retain analytics data derived from Meta Pixel in our systems for up to 2 years for campaign optimization and business analysis purposes, or as long as permitted by Meta's policies.
Your information may persist in backup systems, archives, and disaster recovery systems even after deletion requests are processed.
You may request deletion of your information as described in Section 6, but we may retain certain information as permitted or required by law, for legitimate business purposes, or where technically infeasible to delete.
Our website may contain links to third-party websites, including:
This Privacy Policy does not apply to those third-party sites. We are not responsible for the privacy practices or content of third-party websites.
We encourage you to review the privacy policies of any third-party sites you visit.
Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from anyone under 18.
IMPORTANT: You must be 18 years or older to submit a service request through our platform. Our advertising is targeted only to adults 18 and over.
If you are a parent or guardian and believe someone under 18 has provided us with personal information, please contact us at support@clientstack.com, and we will delete such information from our systems.
Our services are intended for users in the United States.
If you are accessing our services from outside the United States, please be aware that:
If you are located in the EU/EEA, your information may be transferred to and processed in the United States, which is not recognized by the European Commission as having adequate data protection laws.
We rely on the following legal mechanisms for data transfers:
You have the right to:
NO WARRANTIES: Our lead generation service is provided "AS IS" and "AS AVAILABLE" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
To the maximum extent permitted by applicable law:
By using our service, you agree to indemnify, defend, and hold harmless ClientStack LLC, its officers, directors, employees, agents, and affiliates from any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from:
By submitting your information, you acknowledge and agree that:
These limitations apply to the fullest extent permitted by law, even if any remedy fails of its essential purpose.
This Privacy Policy and any disputes arising from or relating to it shall be governed by the laws of the State of Wyoming, without regard to its conflict of law provisions. You agree to submit to the exclusive jurisdiction of the courts located in Laramie County, Wyoming for resolution of any disputes.
If any provision of this Privacy Policy is found to be invalid or unenforceable by a court of competent jurisdiction, such provision shall be severed from the remainder of this Privacy Policy, which will otherwise remain in full force and effect.
Our failure to enforce any right or provision of this Privacy Policy will not be deemed a waiver of such right or provision.
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors.
When we make changes, we will:
We may, but are not obligated to, provide additional notice for material changes (such as email notification if we have your email address).
It is your responsibility to review this Privacy Policy periodically.
Your continued use of our services after any changes constitutes your acceptance of the updated Privacy Policy.
If you do not agree to the updated Privacy Policy, you must stop using our services. However, changes to this Privacy Policy will not affect information we collected prior to the change unless you provide additional consent or as otherwise permitted by law.
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
ClientStack LLC
1603 Capitol Ave,
Ste 415 PMB 832170
Cheyenne, Wyoming
82001-4562 US
Email: support@clientstack.com
For Privacy Rights Requests: Please include "Privacy Rights Request" or "State Privacy Rights Request" in your email subject line and provide sufficient information for us to verify your identity and process your request.
By using our website, submitting a service request form, or interacting with our advertisements, you acknowledge and agree that:
IMPORTANT: You must be 18 years of age or older to submit a service request.
IF YOU DO NOT AGREE TO THESE TERMS, DO NOT SUBMIT YOUR INFORMATION THROUGH OUR PLATFORM.
Your submission of information constitutes your electronic signature and binding agreement to this Privacy Policy.
Last updated: October 13th, 2025