Terms of Service
Effective Date: October 13, 2025
IMPORTANT: These Terms of Service contain provisions for two distinct types of users:
Please read the sections applicable to your use of our Services carefully.
[APPLIES TO: ALL USERS - Consumers & Service Providers]
Welcome to ClientStack, a lead generation and referral service operated by ClientStack LLC ("we," "us," "our," or "Company"). These Terms of Service ("Terms" or "Agreement") govern your access to and use of our Services.
IMPORTANT: BY ACCESSING OR USING OUR SERVICES, INCLUDING SUBMITTING ANY LEAD INFORMATION THROUGH OUR WEBSITE OR ADVERTISEMENTS, YOU AGREE TO BE BOUND BY THESE TERMS OF SERVICE.
IF YOU DO NOT AGREE TO THESE TERMS, DO NOT USE OUR SERVICES OR SUBMIT ANY INFORMATION.
"You" or "User" refers to any individual who accesses or uses our Services or submits Lead Information through our platform.
Understanding What We Do:
We are a lead generation and referral service. Here's how our business works:
Important Context - Marketing Reality:
Like any marketing, advertising, or lead generation service, lead quality can vary. We invest significant resources to generate quality leads, but we cannot control:
This is the nature of marketing and advertising. Just like online advertising, radio ads, billboards, search engine marketing, or any other marketing service, there are no guarantees about results or conversions. We're providing access to potential customers who have opted in through our marketing channels, not guaranteed sales.
Our Recommendation: Start small. Test the leads. See if they work for your business. If they do, scale up. If they don't, this might not be the right fit for your business model, and that's okay.
YOU ACKNOWLEDGE AND UNDERSTAND THAT:
We reserve the right to modify, amend, or update these Terms at any time, in our sole discretion, with or without notice. We will post the updated Terms on our website with a revised "Effective Date."
Your continued use of the Services after any changes constitutes your acceptance of the modified Terms. It is your responsibility to review these Terms periodically. If you do not agree to the modified Terms, you must stop using our Services immediately.
Changes to these Terms will not affect Lead Information already submitted and sold to Service Providers prior to the change.
[APPLIES TO: ALL USERS - Consumers & Service Providers]
To use the Services and submit Lead Information, you must:
By using our Services, you represent and warrant that you meet all eligibility requirements. If you do not meet these requirements, you are prohibited from using our Services.
While most users can submit Lead Information without creating an account, certain features may require account registration. If you create an account, you agree to:
You may not:
We reserve the right to terminate, suspend, or restrict your account or access to the Services at any time, for any reason or no reason, including but not limited to:
Account termination may occur immediately and without prior notice. We are not obligated to provide a reason for termination.
[APPLIES TO: CONSUMERS - Individuals Submitting Lead Requests]
When you submit Lead Information through our website, forms, or advertisements:
CRITICAL: Once you submit your Lead Information, the transaction is complete and cannot be reversed. You cannot:
By submitting your information, you irrevocably consent to the immediate sale of your Lead Information.
We make absolutely no guarantees, representations, or warranties that:
BY SUBMITTING YOUR PHONE NUMBER, YOU EXPRESSLY CONSENT AND AGREE:
You acknowledge that Service Providers may call or text you repeatedly, and we have no control over the frequency or timing of their communications.
[APPLIES TO: ALL USERS - Consumers & Service Providers]
You agree to provide accurate, complete, and truthful information when using our Services. You represent and warrant that:
False or fraudulent submissions may result in immediate termination of your access to our Services and potential legal action.
When using our Services, you agree to:
You agree NOT to use our Services to:
Violation of these prohibited uses may result in immediate termination and legal action.
[APPLIES TO: CONSUMERS - Important Information About Service Providers Who Will Contact You]
CRITICAL DISCLAIMER: Service Providers are independent third-party contractors who contract with us to receive leads.
WE WANT TO BE ABSOLUTELY CLEAR:
WE DO NOT:
Service Providers pay us for leads. Beyond that financial arrangement, we have no relationship with them and make no representations about their quality, safety, or suitability for your project.
YOU ARE SOLELY RESPONSIBLE FOR:
We strongly recommend that you:
WE HAVE NO CONTROL OVER:
[APPLIES TO: CONSUMERS]
THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:
WE MAKE NO REPRESENTATIONS OR WARRANTIES:
WE DISCLAIM ALL WARRANTIES AND LIABILITY REGARDING:
YOU ACKNOWLEDGE AND AGREE THAT YOUR USE OF OUR SERVICES AND ANY ENGAGEMENT WITH SERVICE PROVIDERS IS ENTIRELY AT YOUR OWN RISK. We are not responsible for any consequences resulting from your use of our Services or interactions with Service Providers.
[APPLIES TO: CONSUMERS]
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL CLIENTSTACK LLC, ClientStack, ITS AFFILIATES, OR THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, SHAREHOLDERS, MEMBERS, MANAGERS, AGENTS, LICENSORS, SERVICE PROVIDERS, CONTRACTORS, OR REPRESENTATIVES BE LIABLE FOR ANY DAMAGES WHATSOEVER, INCLUDING BUT NOT LIMITED TO:
Direct Damages:
Indirect, Incidental, Consequential, Special, or Punitive Damages:
WE ARE NOT LIABLE FOR:
WE ARE NOT LIABLE FOR:
WE ARE NOT LIABLE FOR:
THE LIMITATIONS SET FORTH IN THIS SECTION APPLY:
IF, NOTWITHSTANDING THE OTHER PROVISIONS OF THESE TERMS, WE ARE FOUND TO BE LIABLE TO YOU FOR ANY DAMAGE OR LOSS ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF THE SERVICES, OUR TOTAL AGGREGATE LIABILITY SHALL NOT EXCEED THE GREATER OF:
YOU ACKNOWLEDGE AND AGREE THAT THE DISCLAIMERS, EXCLUSIONS, AND LIMITATIONS OF LIABILITY SET FORTH IN THESE TERMS FORM AN ESSENTIAL BASIS OF THE AGREEMENT BETWEEN YOU AND US, AND THAT WE WOULD NOT PROVIDE THE SERVICES WITHOUT THESE LIMITATIONS.
[APPLIES TO: ALL USERS]
To the fullest extent permitted by law, you agree to indemnify, defend, and hold harmless ClientStack LLC, ClientStack, its affiliates, and their respective officers, directors, employees, shareholders, members, managers, agents, licensors, contractors, successors, and assigns (collectively, "Indemnified Parties") from and against any and all claims, liabilities, damages, losses, costs, expenses, fees, and demands of any kind (including reasonable attorneys' fees and costs of litigation or dispute resolution) arising out of, resulting from, or in any way connected with:
Your Use of Services:
Interactions with Service Providers:
Information You Provide:
Third-Party Claims:
If we notify you of a claim subject to indemnification, you agree to:
We reserve the right to assume control of the defense of any claim at our own expense if we determine, in our sole discretion, that you are not adequately defending the claim.
This indemnification obligation shall survive the termination of these Terms and your use of the Services.
[APPLIES TO: ALL USERS]
We reserve the right to terminate, suspend, or restrict your access to the Services, in whole or in part, immediately and without prior notice or liability, for any reason or no reason, including but not limited to:
You may stop using our Services at any time. If you have an account, you may terminate it by contacting us or following the account closure process.
IMPORTANT: Terminating your use of our Services does NOT:
Upon termination of your access to the Services:
If your access is terminated for violation of these Terms, you are not entitled to any refund or compensation of any kind.
The following provisions survive termination: Sections III (How Our Service Works - to the extent it describes completed transactions), IV (User Responsibilities), V (Service Provider Disclaimers), VI (Disclaimer of Warranties), VII (Limitation of Liability), VIII (Indemnification), X (Intellectual Property), XI (Governing Law & Dispute Resolution), and XII (Miscellaneous).
[APPLIES TO: ALL USERS]
All content, features, and functionality of the Services, including but not limited to:
Are owned by ClientStack LLC, licensed to us, or otherwise legally used by us, and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property laws.
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use our Services solely for your personal, non-commercial use of submitting legitimate service requests.
This license does NOT permit you to:
If you submit reviews, feedback, suggestions, or other content through our Services (collectively, "User Content"), you grant us a worldwide, perpetual, irrevocable, royalty-free, fully sublicensable right and license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, and display such User Content in any media, for any purpose, including promotional and marketing purposes.
You represent and warrant that:
If you believe any content on our Services infringes your intellectual property rights, please contact us at support@clientstack.com with detailed information about the alleged infringement.
[APPLIES TO: ALL USERS]
These Terms and any dispute arising out of or related to these Terms or the Services shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions.
Before initiating any formal legal action, you agree to first contact us at support@clientstack.com and attempt to resolve the dispute informally through good-faith negotiations for a period of at least thirty (30) days.
PLEASE READ THIS SECTION CAREFULLY - IT AFFECTS YOUR LEGAL RIGHTS
Agreement to Arbitrate: If any dispute cannot be resolved informally within thirty (30) days, you agree that such dispute shall be resolved exclusively through binding arbitration administered by the American Arbitration Association (AAA) in accordance with its Commercial Arbitration Rules and Supplementary Procedures for Consumer-Related Disputes, except as modified by these Terms.
Arbitration Process:
Small Claims Court Exception: Either party may bring an individual action in small claims court for disputes within that court's jurisdiction (typically claims under $5,000-$10,000 depending on the jurisdiction) as an alternative to arbitration.
YOU AND THE COMPANY AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, REPRESENTATIVE, MULTIPLE PLAINTIFF, OR PRIVATE ATTORNEY GENERAL ACTION OR PROCEEDING.
This means:
If any court or arbitrator determines that the class action waiver is void or unenforceable for any reason, or that arbitration can proceed on a class basis, then the arbitration provisions in these Terms shall be deemed null and void in their entirety, and the parties shall be deemed to have not agreed to arbitrate disputes.
TO THE FULLEST EXTENT PERMITTED BY LAW, YOU AND THE COMPANY WAIVE ANY RIGHT TO TRIAL BY JURY IN ANY LEGAL PROCEEDING ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES, WHETHER IN ARBITRATION OR IN COURT.
You agree that any claim or cause of action arising out of or related to these Terms or the Services must be filed within ONE (1) YEAR after the claim or cause of action arose, or be forever barred.
Notwithstanding the above arbitration provisions:
[APPLIES TO: ALL USERS]
Neither party shall be liable for any delay or failure in performance of its obligations under these Terms due to a Force Majeure Event.
Force Majeure Events include, but are not limited to:
If a Force Majeure Event occurs, the affected party shall:
The affected party's obligations shall be suspended during the Force Majeure Event.
If a Force Majeure Event continues for more than ninety (90) days, either party may terminate these Terms or the affected services upon written notice. Neither party shall be liable for damages resulting from such termination, except for obligations that accrued prior to the Force Majeure Event.
[APPLIES TO: ALL USERS]
These Terms, together with our Privacy Policy (incorporated by reference), constitute the entire agreement between you and the Company regarding the Services and supersede all prior or contemporaneous communications, agreements, and proposals, whether oral or written.
If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be deemed modified to the minimum extent necessary to make it valid and enforceable. If the provision cannot be modified, it shall be severed from these Terms, and the remaining provisions shall remain in full force and effect.
Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. Any waiver must be in writing and signed by an authorized representative of the Company.
A waiver of any breach or default under these Terms shall not constitute a waiver of any subsequent breach or default.
You may not assign, transfer, or delegate these Terms or any rights or obligations hereunder without our prior written consent. Any attempted assignment in violation of this provision shall be null and void.
We may assign, transfer, or delegate these Terms or any rights or obligations hereunder, in whole or in part, without restriction and without notice to you, including in connection with a merger, acquisition, reorganization, or sale of assets.
These Terms do not create any third-party beneficiary rights except as expressly stated. Service Providers are NOT third-party beneficiaries of these Terms.
Nothing in these Terms creates any partnership, joint venture, agency, franchise, or employment relationship between you and the Company. You have no authority to bind the Company or make representations on our behalf.
Section headings are for convenience only and shall not affect the interpretation of these Terms.
By using our Services, you consent to receive electronic communications from us, including emails, text messages, and notices posted on our website. You agree that all agreements, notices, disclosures, and other communications that we provide electronically satisfy any legal requirement that such communications be in writing.
These Terms are drafted in English. If these Terms are translated into any other language, the English version shall prevail in the event of any conflict or inconsistency.
These Terms shall remain in full force and effect while you use the Services or have an account with us. Provisions that by their nature should survive termination shall survive, including but not limited to disclaimer of warranties, limitation of liability, indemnification, and dispute resolution provisions.
If we offer mobile applications, your use of such applications is also governed by these Terms and any additional terms specific to the mobile platform (iOS, Android, etc.).
If you are a U.S. government entity, our Services are "Commercial Items" as defined in FAR 2.101, and these Terms apply.
[APPLIES TO: ALL USERS]
If you have any questions about these Terms of Service, please contact us at:
ClientStack LLC
1603 Capitol Ave,
Ste 415 PMB 832170
Cheyenne, Wyoming
82001-4562 US
Email: support@clientstack.com
For Legal Notices: All legal notices must be sent to the address above via certified mail, return receipt requested, or via email to support@clientstack.com with "Legal Notice" in the subject line.
[APPLIES TO: ALL USERS]
BY USING OUR SERVICES OR SUBMITTING LEAD INFORMATION, YOU ACKNOWLEDGE AND AGREE THAT:
IF YOU DO NOT AGREE TO ALL OF THESE TERMS, DO NOT USE OUR SERVICES OR SUBMIT ANY LEAD INFORMATION.
Your submission of Lead Information (for consumers) or purchase of leads (for Service Providers) constitutes your electronic signature and binding agreement to these Terms of Service.
Last updated: October 13, 2025